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The first problem appeared in late May 2009 when I opened Little Guy for the first time after the long winter. No help... because "your warranty has expired."
The second problem was repaired in July. Later, I published pictures of the repair project.
The reoccurring problem, and a solution.
The owner of the company that manufacturers Little Guy spoke to me (on the phone) several times regarding scheduled pick up of my trailer. I emptied it completely and stayed home waiting for the truck. I wrote this e-mail message.
I had plenty of time so I published a series of blogs titled How-I-Do-It (September 6th through September 14th). Off topic, yes, but valuable reading for someone new to camping with a Teardrop trailer.
It seemed to me there would never be a truck to pick up my Little Guy. During a phone conversation regarding another delay, I quite unexpectedly asked if I could take Little Guy to Elkhart. The owner seemed delighted by my suggestion and offered to pay all my expenses. Then I was undecided.
I published numerous blogs about my trip to, and from, Northern Indiana. Here is my Greetings from Elkhart.
I checked on the progress of the repair.
I did a lot of sightseeing while waiting for the trailer.
Eight days later my Little Guy and I were reunited. OK, Lorraine, if you said the repairs were excellent, why are you writing negative blogs??
I'm not the only owner of a Little Guy Teardrop trailer that has experienced problems. I saw many units at the manufacturing site, in Elkhart, awaiting repairs. Mine seemed insignificant compared to others I saw. And "Charlie" had a tail light fall off and drag along the highway--while he was pulling his Little Guy!!. He had only had his Little Guy for about three months!! He bought it because he talked to me while I was camping at Lake Powhatan. His unit was already showing water damage.
I stopped writing blogs and published an apology. I explained that I was so sick. Feeling an obligation to my readers, I published What Happened to Lorraine?? . Perhaps I had too much time to think!! No phone call from Little Guy in Canton, or Little Trailer Company in Elkhart, to see if I was happy with the repairs. The receipts had been photocopied, and mailed, and I have proof they were delivered--but no reimbursement. Charlie phoned several times to tell me about the "run around" he was getting regarding repairs.
I wrote, and published, Time for brutal honesty!! followed three days later by Time for brutal honesty!! (continued).
The owner of Little Guy read my recent blog and called to explain that everything had been resolved. I expressed my appreciation.
Charlie's trailer was not picked up on Thursday as promised!!
In conclusion, I wrote Little Guy Teardrop Trailer Tales--What he said is not what he meant.
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